If you have strong administration experience with a knack for building lasting client relationships, this could be the next challenge for you…

Working for a professional and friendly company, you’ll be part of a successful team. Working to deliver excellent service to business customers, you’ll bring with you a flair for dealing with people and a real drive for high standards.

Liaising with contacts from small to large businesses and across a range of sectors, you’ll be happy and confident over the phone. You’ll also have strong organisation and administration skills.

Daily duties will include:

• Working with colleagues to ensure an outstanding customer experience
• Delivering tailored customer service to meet retention targets
• Acting as intermediary between customers, suppliers, and the sales team
• Troubleshooting services delays or failures, ensuring customers are satisfied with the outcome
• Accurately inputting data on internal platforms and systems
• Updating and amending service schedules through internal software
• Conducting basic credit control duties (e.g. chasing outstanding payments)

Skills and experience required:

• Proven experience in an administration position
• Superb customer service experience and the desire to deliver an outstanding customer service every time
• Strong IT skills including Microsoft Office systems
• Excellent written and verbal communication skills

If this sounds like your cup of tea, please apply today!

Our client is looking for an analytical individual to join their team as a Market Insight Analyst! You’ll be working within the Investment Administration Risk & Controls function, responsible for managing market surveillance, daily controls, reconciliations oversight, and reporting.

This role suits someone with existing knowledge of IA and investment market operations, who has previous experience of working in the financial services sector. The successful candidate will have experience with market-data analysis with the ability to produce comprehensive MI and reports. If this sounds like you, this could be the next challenge for you!

Responsibilities will include:

• Experience of working within risk management frameworks, ensuring timely analysis, triage, and escalation
• Conducting and documenting the daily investment market-surveillance control suite and financial platforms
• Performing first-level analysis of surveillance alerts, escalating issues as appropriate
• Identifying themes and trends requiring senior-management escalation
• Overseeing reconciliations across positions, pricing, market data, and broker/internal feeds
• Producing daily IA control MI, reconciliation oversight MI, and market-surveillance analytics
• Maintaining dashboards for governance, reporting, and compliance
• Interpreting market events affecting IA and providing data-based insights to support decision-making
• Acting as central point of contact between IA, Compliance, Technology, Clients, Vendors, and Risk
• Communicating issues, insights, and trends clearly to stakeholders

Skills and Experience Required:

• Experience within a similar role and strong knowledge of investment and market operations
• Strong analytical skills with the ability to produce clear MI
• Excellent written and verbal communication skills
• Related qualifications are ideal but not essential (degree in finance, economics, or risk, or related professional certifications)

We’re reviewing applications for this role very soon, so please apply today!

Do you want to develop your skills in HR?

Our client is hiring an HR Administrator to support the wider HR team and ensure smooth day-to-day operations. Working within the construction and facilities management sector, the successful candidate must have excellent organisation skills, attention to detail, and a willingness to learn – could this be you?

Your daily responsibilities will include:

• Supporting with all internal and external HR-related queries and requests including monitoring the HR inbox
• Attending meetings and taking accurate minutes
• Tracking and reporting on employee absence
• Assisting with onboarding including employment offers, coordinating HR inductions, pre-employment checks, and ensuring compliance
• Collating payroll information for the team and processing changes in a timely manner
• Arranging training sessions, events, and initiatives
• Offboarding tasks including termination paperwork and undertaking exit interviews
• General HR administrative tasks including maintaining employee records, filing and archiving documents, and assisting with people-related reports

Required skills and experience:

• Experience in a similar role is ideal
• Exceptional organisational and administrative skills
• Strong IT skills, particularly in Microsoft Excel with experience of pivot tables
• Excellent written and verbal communication skills

Our client is looking to welcome the successful candidate to their team as soon as possible, so please apply today or get in touch for more information.

Do you pride yourself in delivering a fantastic candidate experience?

Are you looking for your next talent acquisition challenge?

Our client is recruiting for a Talent Acquisition Coordinator to join their friendly team!  

You’ll be supporting the full recruitment lifecycle including onboarding new starters and delivering an engaging experience for both candidates and hiring managers.

Key duties will include:

• Providing administrative support to the recruitment process
• Arranging and confirming interviews for candidates
• Updating the Applicant Tracking System with correct candidate information
• Posting job adverts on job boards and the internal careers page
• Supporting the preparation of offer letters and onboarding paperwork
• Assisting with candidate and hiring manager queries
• Providing updates to stakeholders on recruitment progress
• Supporting recruitment campaigns, open days, and hiring events
• Producing recruitment reports as required

Experience and skills required:

• Previous experience in a similar recruitment or talent acquisition position
• Excellent communication skills and the ability to deliver a high quality of customer service  
• Studying towards a CIPD Level 3 qualification (preferred by not essential)
• Excellent organisational and time management skills
• Excellent attention to detail and accuracy

In return, our client is offering a fantastic benefits package with perks including company discounts, pension scheme, free daily meal, referral scheme, and more!

If you’re looking for your next talent acquisition role, please apply today!

We’re proud to be supporting our client in the recruitment of a Team Leader within their Matter Support team. Our client is an award-winning international law firm, and this role is suited to someone with fee-earning experience and coaching/mentoring experience.

You will be managing a varied team of Paralegals and Apprentices, responsible for managing their performance and development.

Key duties and responsibilities:

• Supervising daily workflow to ensure expectations and targets are met
• Providing guidance and support to team members
• Delivering training and managing staff performance
• Providing feedback to staff including attending review meetings
• Supporting with resource management to allocate work to the wider team
• Developing accurate knowledge of standard tasks and processes

Required skills and experience:

• At least 2 years of fee-earning experience
• Experience mentoring and coaching team members
• A resilient demeanour and ability to work in a fast-paced environment
• A law degree (or equivalent) is ideal
• Strong communication and interpersonal skills

If this sounds like the next exciting challenge for you, please apply today! We are reviewing applications for this role very soon.

This is a fantastic opportunity to join our client’s friendly, growing team!

You’ll be delivering exceptional customer experiences, ensuring company standards and expectations are met every step of the way. You’ll be communicating with customers via telephone, email, and live chat – a friendly and can-do attitude is a must for this role.

This role is based in our client’s head office in Moreton-in-Marsh with free onsite parking and a train station 10 minutes’ walk away.

Key duties to include:

• Managing guest enquiries regarding bookings, facilities, services, and more
• Ensuring guest information is accurate and up to date
• Processing online and third-party bookings accurately
• Logging and escalating any complaints in a professional manner
• Consistently meeting daily and monthly targets
• Supporting internal bookings for staff, contractors, and issue resolutions
• Collaborating with colleagues across internal teams

Required skills and experience:

• Strong customer service experience (e.g. hospitality, retail, beauty etc)
• Excellent organisational skills and attention to detail
• A passion for delivering exceptional customer experiences
• Strong communication and problem-solving skills

In return, you’ll receive a competitive salary with a great benefits package!

If you’re looking for your next customer service opportunity, please apply today.

Do you have strong analytical skills with a critical thinking mindset?

Our client is looking to welcome several Corporate Credit Underwriters to their friendly team!

This role is responsible for evaluating high-value credit applications and making decisions whether to approve finance applications. You’ll be ensuring compliance with business and industry regulations.

Other duties to include:

• Analysing customer documentation, credit data, and financial statements
• Completing credit analysis and issuing credit opinion for £1m+ applications
• Registering all new customers on internal systems
• Maintaining records of all aspects of application decisions
• Updating procedures in line with risk, regulatory, and compliance parameters

Skills required include:

• A strong background in finance is essential
• Strong research and analytical skills
• Excellent communication and engagement skills
• Sound IT knowledge including office applications

In return, you will receive a fantastic salary and benefits package with perks such as a generous contributory pension scheme, enhanced parental leave, referral scheme, free breakfast, and more!

If this sounds like the next challenge for you, apply today! Our client is interviewing soon for this position.

In return, our client is offering a fantastic benefits package with perks including a generous contributory pension scheme, volunteering days, sustainability initiatives, enhanced parental leave, free breakfast in the office, and more!

Daily duties and responsibilities:

• Managing calls and emails, ensuring timely query resolution
• Verifying invoices on accounting ledgers in line with SLAs
• Conducting account reconciliations and adhering to month-end deadlines
• Overseeing stock management, handling payments and receipt postings
• Providing exceptional support to internal and external customers
• Working with internal teams, assisting with departmental controls and audits
• Supporting with ad hoc project work as required

Skills and experience required:

• Previous experience in a similar accounts payable role and/or AAT Level 1 (or equivalent)
• Strong numeracy skills and attention to detail
• Excellent time management and organisational abilities  

If this sounds like the next challenge for you, please apply today!

Are you looking for a new customer service opportunity?

Do you have previous financial services experience?

Our client is looking for talented individuals to join their busy and growing team! You must be an empathetic and resilient individual with experience of working with vulnerable customers to provide the level of service our client prides themselves on.

Duties will include:

• Handling inbound and outbound calls with customers who are experiencing financial hardship
• Conducting investigations into customers’ unpaid debt and arrears, gathering all information required to discuss next steps
• Working with customers to create suitable repayment solutions
• Building rapport with customers to develop a strong understanding of their unique circumstances and identify the most appropriate solutions

Skills and experience required:

Due to the nature of this role, the successful candidate will need at least 1 year of telephone-based customer service experience along with financial services experience. Previous experience working with vulnerable customers is required, ideally within a regulated environment. Exceptional communication and organisation skills are needed, along with a friendly and empathetic demeanour.

If this sounds like the next challenge for you, please apply today!

This is a fantastic opportunity to work with a global provider of business outsourcing services and innovative technology solutions as a Client Services Administrator.

The role requires someone who is happy working with a range of complex financial information and analysing commercial data from a variety of different sources. Strong attention to detail is required as you will be processing high volumes of financial information.

Required skills and experience:

• Previous experience of working the financial or professional services sector preferred but not essential
• The ability to analyse and interpret financial data and information
• Excellent written and verbal communication skills
• Strong organisational skills and keen attention to detail

As a Client Service Administrator, you are responsible for dealing with a range of finance related enquiries, and processing high volumes of instructions.

Other duties will include:

• Dealing with requests from Financial Advisers and Investment Managers
• Processing new investment paperwork
• Allocating and transferring funds upon instruction from Financial Advisers
• Completing all related administrative duties
• Building and maintaining strong client relationships
• Offering knowledge and expertise to colleagues as needed
• Ensuring compliance with SLAs and legislative requirements

In return, you’ll receive a competitive salary with excellent benefits such as a performance-related bonus, 25 days holiday, private medical insurance, and more!

If you are looking to develop your skills with a growing global company, please apply today!

Our client is going through a period of positive growth, and we are excited to be recruiting for a Reconciliations and Banking Administrator to join their team!

This role is working primarily with financial data therefore the successful candidate will ideally have previous financial services experience with knowledge of CASS. Strong knowledge of Excel is essential. In return, you will receive a fantastic benefits package with perks such as 25 days holiday, private medical insurance, and a performance-related bonus!

Daily duties to include:

• Daily reconciliation of client accounts, checking for anomalies and investigating when required
• Overseeing funding from the Corporate accounts for shortfalls
• Completing checks on bank accounts and uploading payment files
• Managing internal and external customer reconciliations and investigation
• Liaising with third parties such as fund managers and banks
• Processing nominee and investment manager payments

Skills and experience required:

• Financial services experience preferred
• Strong attention to detail and organisational skills
• Excellent communication skills
• Working knowledge of Excel and data reconciliation

If the above feels like the next challenge that you are looking for, please apply today!

Do you have strong customer service skills with experience of working to targets? Do you want to be rewarded with monetary bonuses for the sales that you convert? If the answer is YES, this could be an ideal role for you!

Our client is recruiting for a Customer Sales Advisor!

You will be acting as main point of contact for new and existing customers, managing incoming enquiries, processing bookings, and driving sales through exceptional customer service. A flair for service and sales is a must!

This role is based in our client’s head office in Moreton-in-Marsh with free onsite parking and a train station 10 minutes’ walk away.

Key duties will include:

• Handling all incoming enquiries and reservation calls promptly
• Processing bookings, scheduling services, and managing guest requests
• Sending out booking confirmations and relevant documents
• Adhering to quality standards, maintaining efficiency in all tasks
• Driving sales and identifying improvements for guest reservations
• Consistently meeting and exceeding monthly sales targets

Experience and skills required:

• Proven experience working to targets in a customer service environment (e.g. hospitality, retail, beauty etc)
• Ability to thrive in a fast-paced environment
• Strong computer literacy with knowledge of Microsoft Excel
• Excellent communication and organisational skills

If this sounds like the next challenge for you, please apply today!