Team Manager (Financial Services)

  • Telford – Hybrid working available
  • Previous experience of the financial services sector preferred

We’re excited to be supporting our client in the recruitment of a new Financial Services Team Manager.

In this role, you will be contributing to the delivery of accurate financial records relating to life insurance and pensions, through effective management of a team of Analysts and Assistant Accountants. You will be responsible for workforce planning, meeting non-negotiable deadlines, as well as investigating and resolving complaints, breaches, and escalated queries.

In return, you will receive a competitive salary and fantastic benefits package!

The successful candidate will have at least 3 years of experience in a similar team lead/supervisory role, along with knowledge of the financial services sector.

Key responsibilities:

  • Responsible for managing a team, allocating work/tasks and conducting regular 121 meetings
  • Completing regular 1-2-1s and half-yearly appraisals with team members
  • Conducting training, coaching, and mentoring of team members
  • Supporting with recruitment, resource planning, and process development as needed
  • Identifying process improvements and implementing changes
  • Providing guidance and support to the team and dealing with escalated enquiries
  • Ensuring compliance with all FCA and regulatory requirements
  • Identifying, assessing, and resolving operational risks
  • Ensuring accurate General Ledger and completing manual ledger journals

Experience and skills required:

  • Previous experience of working within the financial services sector or regulatory environments
  • Previous experience of managing teams and supervising employees
  • Previous experience of identifying process improvements and maintaining finance systems
  • Qualified or training towards a CCAB qualification or equivalent

This is an exciting time to join a company going through positive transformation. If you have the required experience and are looking for a new challenge, please apply today!