Do you excel in treating customers fairly and putting them at the forefront of everything you do?
Do you enjoy providing reactive and proactive service?
Our client is looking to recruit several new Administrators to join their team. Our client prides themselves on offering tailored solutions to meet their customer’s needs, working with that customer to reach a common goal. As an Administrator, you will be providing high-quality support to all team members.
In return for this Administrator position, our client is offering a competitive salary, excellent benefits, and weekday shifts, all while working in a state-of-the-art office with onsite parking.
The Role:
- Providing high-quality administrative and process support
- Ensuring all internal processes are completed correctly
- Ensuring all targets are met
- Developing knowledge and expertise in relation to company products, services, and processes
- Working closely with colleagues across to develop a strong understanding of customer needs
- Handling any customer issues and working with the team to resolve effectively
- Liaising with colleagues across the company to ensure administrative and process tasks are completed accurately and to agreed SLAs
- Identifying opportunities to simplify processes
The Person:
- Previous customer service experience
- Experience in following administrative processes
- Previous order management or purchasing experience would be advantageous but it is not essential
- Fantastic communication skills – both written and verbal
- Excellent attention to detail and effective problem-solving skills
If you are keen to find out more or apply for this Administrator position, please get in touch ASAP. Interviews are taking place soon!