Do you enjoy providing high-quality support as part of a vital customer support team?
Our client is looking to recruit a couple new Customer Support Advisors to assist with an increased workload. Our client prides themselves on offering tailored solutions to meet their individual customer’s needs, working with that customer to reach a common goal.
In return for this Customer Support Advisor position, our client is offering a competitive salary, excellent benefits, and weekday shifts, all while working in a state-of-the-art office with onsite parking.
The Role:
- Providing high-quality administrative and process support
- Adhering to all internal policies and procedures
- Ensuring all commercial and productivity targets are met
- Working closely with colleagues to ensure customer needs are met
- Ensuring tasks are completed accurately and to agreed SLAs
- Identifying opportunities and driving improvements to simplify processes
- Ensuring compliance training is completed on time, and completing documentation in a compliant fashion
The Person:
- Previous customer service experience
- Fantastic communication skills – both written and verbal
- Excellent attention to detail and effective problem-solving skills
If you are keen to find out more or apply for this Customer Support Advisor position, please get in touch ASAP. Interviews are taking place soon!