Customer Service Advisor

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Do you want to work for a hugely successful and award-winning company that will genuinely support you in your career development?

Do you love working with customers?

We are proud to be partnering a FTSE 100 company and the UK’s #1 investment platform for private investors. Our client is now looking for great people who are looking to invest in their future to join them as Customer Service Advisors working in their fabulous office in the heart of Bristol City Centre (with hybrid working options available following a successful probationary period).

The Job

As a Customer Service Advisor working in a fast-paced and busy helpdesk environment, you will be passionate about providing the best customer service and making a difference in a primarily telephone-based role. You enjoy assisting customers with a wide range of technical and general enquiries – taking complex information and communicating it in a simple way. After a successful probationary period, you will have the opportunity to retrain and become an expert in the market, products and services.

You will be provided with extensive training and ongoing support to ensure you have the knowledge to answer customer enquiries with confidence.

The Perks

There are plenty!

  • A great starting salary and annual discretionary bonus
  • Hybrid working following successful probation
  • Monday to Friday 9am – 5:30pm shifts and only 1/4 Sat mornings (37.5 hours)
  • 25 days holiday and the option to buy up to 5 days more a year
  • An excellent pension scheme
  • Loads of discounts – gyms, bars and restaurant
  • Travel to work schemes – season ticket loans and cycle to work
  • Annual events, activities and social/sports groups
  • A tailored career development plan to support your career goals
  • And many more…

The Person

Due to the nature of this role, you will need to have 1-2 years of customer service experience. If you are keen to learn and have bags of enthusiasm – we want to hear from you!

We have loads of great opportunities available to start over the next couple months. So, if this Customer Service Advisor opportunity excites you, then we want to hear from you! Interviews are taking place now!