- North Bristol
- Monday – Friday, 37.5 hours per week
We’re looking for someone with excellent people skills to join our client’s friendly Customer Service Team!
As a Customer Service Advisor, you’ll be delivering exceptional service, taking ownership of enquiries, and identifying opportunities to develop customer relationships.
The ideal candidate will have strong customer service experience. You’ll need to be great at multi-tasking, keen to work hard, and will thrive working as part of a small team.
Your daily duties will include:
- Managing customer orders, requests, and enquiries through to completion
- Providing suitable product and service recommendations
- Building strong customer relationships through regular communication
- Maintaining accurate customer records on internal CRM and business systems
- Managing any complaints according to company procedures
- Sharing customer feedback and market insights to support continuous improvement
- Supporting business objectives through teamwork and commercial awareness
In return, you will receive ongoing development, fantastic benefits, a subsidised canteen, and free onsite parking.
Full training is provided but the following skills and experience are required:
- Experience gained within a customer service environment
- GCSE (or equivalent) Maths and English at Grade C or above
- Strong IT and communication skills
- Previous account management or sales experience is advantageous
If this sounds like you, please get in touch today!