- 37.5 hours per week, Monday to Friday, shifts between 8am and 6pm
- Emersons Green
Do you enjoy providing high-quality customer service and support?
Our client is looking to recruit a few new Customer Administrators to join their busy team! Our client prides themselves on offering tailored solutions to meet their individual customer’s needs, working with that customer to reach a common goal.
The Role:
- Dealing with inbound calls and assisting with general queries
- Resolving queries or issues in a timely manner
- Completing general administration and data entry tasks
- Conducting outbound calls to chase outstanding information
- Updating internal forms, records, and databases
- Working with the team to ensure tasks are completed within expected timeframes
The Person:
Training will be provided but the following skills and experience are required:
- Previous customer service experience
- Comfortable speaking on the phone to internal and external personnel
- Ability to work to deadlines in a fast-paced environment
- Fantastic communication skills – both written and verbal
- Excellent attention to detail and effective problem-solving skills
Our client is interviewing very soon for these positions, so please apply today!