- £26,000 - £29,000 p/a depending on experience
- Emersons Green
- Permanent
Our client is looking to recruit a Credit Controller to join their finance function! This is a great opportunity to develop your skills with a growing company.
This role would suit someone with previous experience managing customers in financial difficulty, and excellent communication skills are essential. In return, our client is offering a fantastic benefits package with perks including a generous contributory pension scheme, volunteering days, sustainability initiatives, enhanced parental leave, free breakfast in the office, and more!
Daily duties and responsibilities:
- Working with customers facing financial difficulties, addressing missed payments, and working with them to bring their payments up to date
- Chasing and collecting missed or overdue payments via telephone, letter, and email
- Supporting vulnerable customers and providing additional assistance where appropriate
- Taking appropriate action to minimise potential losses through early arrears management, debt and asset recovery
- Ensuring compliance with relevant policies and procedures
- Ensuring prompt query resolution to facilitate payment including any invoice queries
- Working alongside outsource and supplier partners to manage overdue/missed payments
Skills and experience required:
- Previous experience in a similar collections or credit control role
- Strong customer service experience
- Fantastic communication skills – written, verbal, reporting and presenting
- Excellent time management, planning, and organisational skills
- Ability to meet daily KPIs
If you’re looking for your next Credit Control challenge, please apply!