Our client is looking to recruit a Credit Control Administrator to join their finance function in Gloucestershire. This is an exciting time to join the company as they continue to successful grow and become a market leader in their sector.
Daily duties and responsibilities:
- Chasing and collecting payments via telephone, letter and email
- Dealing with and solving queries on invoices with both internal departments and external customers
- Monitoring and placing of all standing order and direct debit mandates
- Ensuring credit notes and adjustment invoices are prepared accurately and dispatched in a timely manner
- Maintaining credit control records ensuring contact records are accurate and up to date at all times
- Working to KPIs to ensure that all agreed objectives are met, predominantly around call and cash collection targets
Skills and experience required:
- Previous experience in a Credit Control, Collections, Debt Recovery focused role
- Strong customer service experience
- Fantastic communication skills – written, verbal, reporting and presenting
- Excellent time management, planning, organisational and delegation skills
If you’re looking for your next Credit Control Administrator challenge, please apply!