- Gloucester Quays, office-based
Our client, an established firm of chartered accountants and business advisers, is looking for a Client Support Administrator to join their busy and friendly team and support a portfolio of new and existing clients.
In return, there is a great salary on offer alongside excellent benefits, including a Gloucester Quays Privilege Card providing in-store and dining discounts plus free parking in Gloucester Quays (usually £15 a day)!
Duties and Responsibilities
- Supporting the team to deliver excellent client service and ensure the smooth day-to-day running of the firm
- Acting as a point of contact for clients, responding to queries and redirecting as appropriate
- Completing all client onboarding and administrative functions throughout the client lifecycle
- Undertaking due diligence and AML checks
- Proactively planning work throughout the year and ahead of financial year-end
- Ensuring effective workflow management to meet relevant service standards
- Maintaining back-office systems and client records, and completing all other ad hoc administrative tasks as required
Experience and Skills
- Previous office administration experience, ideally within accounting or professional services
- Strong client service and communication skills
- Excellent organisation and prioritisation skills
If you are an experienced administrator looking for a new opportunity, then please apply today!