- Salisbury (Hybrid working available)
Are you looking for a new opportunity to develop your customer service skills?
Our client is a trusted provider in the financial services sector, and they’re recruiting for a new Customer Services Executive to join their team.
Previous customer service experience is essential, and the successful candidate must be comfortable on the telephone. Experience in a finance or contact centre environment is advantageous but not essential.
Daily duties will include:
- Handling a range of client enquiries and providing solutions
- Managing and processing requests from Financial Advisers in a timely manner
- Handling confidential and sensitive information relating to personal finance
- Updating a range of internal systems with comprehensive notes
- Working with internal teams to manage queries through to resolution
- Ensuring compliance with FCA regulations
Training will be provided but the experience and skills required are:
- Previous customer service experience
- Ability to resolve complaints and find solutions
- Strong written and verbal communication skills
- Knowledge of Microsoft Office applications including Excel
The client offers a competitive starting salary and benefits package, as well as numerous opportunities to develop a career within the financial service sector.
Our client is interviewing soon for this role – don’t miss out and apply today!