Client Services Executive

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We are excited to be recruiting for an award-winning company based in the heart of Bath who are currently looking for a Client Services Executive to join their friendly team.

The desired individual will be excited by the thought of career progression in a professional office setting, have a very keen eye for detail and will want to work in a fun and engaging team

Some of the exciting benefits are:

  • A great starting salary and a discretionary bonus each year
  • Generous holiday package of 34 holiday days per year including Bank Holidays
  • Opportunities for professional development
  • A Private Medical scheme, Income Protection Scheme, and Life Assurance Scheme
  • Group contributory pension scheme
  • And more!

Day to day duties to include:

  • Managing and resolving inbound queries from a range of internal and external personnel
  • Providing excellent service to ensure a positive customer experience
  • Ensuring queries are dealt with in line with service standards
  • Developing and maintaining strong relationships with colleagues and clients
  • Investigating and resolving queries in a timely manner
  • Developing new processes and challenging existing ones where possible

Due to the nature of this role, a passion for customer service is a must! You must also be able to work well under pressure with proven strong communication skills.

If you are looking to further your career within customer service, please apply today!