Client Services Administrator

We are excited to be recruiting for an award-winning company based in the heart of Bath who are currently looking for a Customer Service Administrator to join their friendly team.

You will be excited by the thought of developing a successful career in a rapidly expanding company, who offer a range of innovative finance products and services.

As a Customer Service Administrator, you will receive full training and support from a team that want you to succeed in an environment that aims to always create outstanding client experiences. In return, you will have a passion for providing exceptional customer service and help successfully grow the business further.

Benefits to include:

  • A competitive salary and up to 15% discretionary bonus each year
  • Hybrid working
  • 25 days holiday entitlement plus bank holidays, with the option to purchase or sell up to 5 additional days per year
  • Private Medical Insurance for you and your immediate family
  • Supported and encouraged Professional Development such as vocational training
  • Access to a range of schemes - from Cycle to Work to Income protection
  • Interest free season ticket loans for travel costs
  • Various corporate gym membership rates
  • Internal progression

Daily duties to include:

  • Process high volumes of written instructions and data
  • Deal with any queries and requests from Financial Adviser firms, and occasionally, their clients
  • Be responsible for accurately processing new investments and helping out with other various administrative tasks

Required skills and experience:

  • Experience of working in the financial services sector (insurance, banking, finance)
  • Previous experience of customer service
  • Excellent communication skills, especially the ability to communicate complex matters in a concise and clear way
  • Strong IT skills and ability to meet tight deadlines

If the above feels like the next challenge that you are looking for, please apply today!