Claims Handler

Do you have previous claims experience or are you interested in a career in claims?

Our client, a leading legal expenses insurance provider, is looking for someone super switched on with a great attention to detail to join their friendly team as a Legal Expenses Claims Handler – a varied claims handling role without the pressure of high-volume claims.

You’ll be trained to become a subject matter expert and will be responsible for handling a variety of legal expenses claims, including personal injury, medical negligence, employment and contract disputes etc.

In return, you will receive a great salary and benefits, plus you’ll only have to work 35-hours per week, no evenings or weekends! 

You will also have the opportunity for hybrid working (60/40 model) following the successful completion of 3-month office-based training.

Duties of a Legal Expenses Claims Handler will include:

  • Working closely with clients, solicitors, and third parties to ensure all claims are dealt with in a timely manner
  • Accurately processing legal claims and providing excellent customer support throughout the claims process
  • Providing regular updates to customers on the progress of their claims
  • Answering customer queries and providing guidance as required
  • Ensuring all necessary documentation is obtained and filed correctly
  • Liaising with third-party insurers, solicitors, and experts to ensure effective management of claims
  • Maintaining accurate records of all claims and ensuring all regulatory requirements are met

If you have excellent communication and customer service skills, good attention to detail, and an ability to manage a busy workload and meet tight deadlines, then we want to hear from you!