- Office hours Monday to Friday
- Emersons Green
- Assessment centre on October 7th for a start date of November 9th
Do you enjoy providing high-quality support as part of a vital customer support team?
Our client is looking to recruit a couple new Administrators to join their team in the delivery of high-quality administrative and process support. Our client prides themselves on offering tailored solutions to meet their individual customer’s needs, working with that customer to reach a common goal.
In return for this Administrator position, our client is offering excellent benefits, weekday shifts, all while working in a state-of-the-art office with onsite parking. Benefits including a generous contributory pension scheme, volunteering days, enhanced parental leave, and free breakfast in the office.
The Role:
- Providing high-quality administrative and process support
- Working closely with front-line service and field sales teams to ensure service delivery meets customers’ specific needs
- Overseeing the resolution of customer issues, liaising with internal teams as required
- Ensuring administrative and process tasks are completed accurately and to agreed SLAs
- Identifying and escalating any issues or concerns to the leadership team
- Ensuring compliance with company and industry regulations and policies
The Person:
- Previous customer service/administration experience
- Fantastic communication skills – both written and verbal
- Excellent attention to detail and effective problem-solving skills
If you are keen to find out more or apply for this Administrator position, please get in touch ASAP. An assessment centre is taking place on Wednesday 7th October.